Your operations, connected directly to your partners. Not your organisation to theirs in general, your specific workflows to their specific workflows. In real time. Without either side changing how they work.
Right now, every handoff between your organisation and a partner requires a person to carry it, a phone call, an email, a portal login, a WhatsApp message. Lync replaces each of those crossings with a direct, automatic workflow connection. Agreed by both sides. Running in the background. Always on.
Connect your existing system to Centro Access once. From that point, creating a Lync with any partner for any workflow takes under 60 seconds. You do not change how you work. You just stop doing the manual parts.
A Lync connects a specific function inside your organisation to the corresponding function inside your partner's, your sales process to their delivery, your job management to their dispatch. Each Lync is named for the process it replaces.
You propose the terms. Your partner reviews them. Neither side can change the agreement without the other approving it. A Lync is not a permission you grant, it is an agreement you both make.
Running Salesforce? Connect once via API. Running ODOO? Same. No system at all? A Centro Access Built-in Tool gets you on the network immediately. Your partners can be on any system, or none. Lync handles the connection between all of them.
Each type replaces a specific manual process, one that currently requires a person to carry information from one organisation to another. Select any type to see what changes.
Jobs are assigned by phone call or WhatsApp message. Status comes back the same way. No structured record exists. You never know where a job stands unless you ask someone.
A job created in your system appears immediately in your contractor's workspace, with scope, location, and timeline. Status updates they log flow back to you in real time. Every stage is on the record.
Works whether your contractor has their own CRM or uses a Centro Access Built-in Tool as their system of record.
Your records and your partner's records are maintained separately. Month-end reconciliation is a manual exercise. Disputes come from different versions of the same data.
Both sides share a live view of account status, active contracts, billing records, and agreed pricing, each in their own system. Month-end is a confirmation of what both sides already know.
SLA tracking is automatic. No spreadsheets. No reconciliation meetings. No end-of-month surprises.
Built infrastructure sits idle because the ISPs who could use it do not know it is there. Coverage gaps are declared not because there is no infrastructure, but because no one can see it.
Infrastructure owners register their assets in Centro Access. Wholesale providers and ISPs see available capacity live during coverage planning. No spreadsheet sent. No sales call needed.
Tower companies, building owners, and duct operators can make assets visible without operating any connectivity services themselves.
A fault affects ten parties, dark fibre customers, enterprise teams, international clients, your internal team. Your operations team copies the same RFO into ten tickets and sends ten WhatsApp updates while trying to manage the fault itself.
You link all upstream client tickets to the contractor's maintenance ticket once. Every update the contractor logs, status, RFO, RCA, restoration timeline, flows automatically to every linked ticket at the same time. The team manages the fault. Communication takes care of itself.
Tickets can originate automatically from your Account Management or Network Layer Lync, so the SLA clock starts at fault detection, not when someone remembers to log it.
Your first Lync is free, forever. Connect your system once and create a Lync with your first partner in under 60 seconds.
Create your first LyncBook a live walkthrough with our team and see Lync running between real organisations in your sector.
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